October 2, 2023

IT Recalibrates for a New Business and Technology Landscape in 2023

In 2023, the IT industry faces seismic shifts, driven by AI, automation, and heightened security needs.

IT Recalibrates for a New Business and Technology Landscape in 2023

Written by

Angelique Tzanakakis


In the rapidly evolving world of technology, 2023 has brought a significant recalibration for the IT industry. As businesses navigate through shifting KPIs, changing market dynamics, technological advancements, and economic pressures, IT teams face various challenges. Adapting to these changes is now more critical than ever, with a staggering 62% of IT departments needing help to meet the growing demands of businesses.

AI and Automation: Efficiency and Innovation Redefined

The era of AI and automation is upon us, driven by the need for efficiency and innovation. Businesses are tightening their belts, prompting IT to harness the power of process automation. Advances in artificial intelligence have ignited a paradigm shift, pushing IT leaders to consider not if but how responsibly they can propel their organisations forward. An astounding 86% of IT leaders predict that generative AI will play a significant role in their organisations in the near future, ushering in a new era of intelligent operations.

Data Proliferation and App Development Evolution

The surging demand for application development and integration has led developers to explore novel strategies. Composability and low-code tools are emerging as lifelines, aiding IT departments in their race to keep up with business demands. Yet, the challenges persist. A mere 26% of IT departments can fully support all app development requests, and app integration remains a bottleneck, with only 29% of apps integrated seamlessly.

IT as a Force for Positive Change

As global concerns mount over the environment and social equity, IT is stepping up to drive change. In an era of climate change and growing ethical considerations, the industry strives to create better, more sustainable operations. A remarkable 79% of IT leaders reveal that their organisations have committed to reducing greenhouse gas emissions, emphasising the role of IT in building a better world.

Security Investments on the Rise

In a world where data is the lifeblood of business operations, security has taken centre stage. With a growing amount of sensitive data required to meet increasing business and customer demands, IT departments are faced with safeguarding an ever-expanding attack surface. As regulatory compliance strengthens its grip, 67% of IT leaders acknowledge the struggle of balancing business objectives with the imperative of maintaining robust security measures.

The IT landscape of 2023 is marked by transformative shifts, where adaptation is the key to survival. AI and automation fuel efficiency and innovation, while data proliferation drives a rethink of app development approaches. Amid these changes, the industry's commitment to ethical responsibilities and positive impact is a testament to its evolving role. As security threats loom large, investments in protection are burgeoning, safeguarding businesses in an increasingly complex digital world.

In this era of recalibration, IT finds itself at the crossroads of innovation, sustainability, and security. As businesses continue to evolve, adaptability remains the cornerstone of success. The challenges are formidable, yet the opportunities are boundless. The state of IT in 2023 reflects an industry poised to reshape the future, guided by a commitment to excellence, responsibility, and progress.

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